Custom Cues and Custom Accessories Timeline:
Custom Cues and custom accessories can take anywhere from 3 weeks to 6 months to build depending on complexity of the materials used. If the cue or accessory is not in stock please conatct us at 864-430-7797 to verify timing.
Ordering Custom Cues and Custom Accessories by phone:
Contact us at 864-430-7797 to place your order directly. We will answer all questions and guide you through the selection (materials and cue or accessory type) process. Once you have determined what you would like to have built, we will require a deposit of 50% OF THE COST OF THE CUE AND/OR ACCESSORY. Once we begin the building process the deposit becomes NON-REFUNDABLE. After we start, we can no longer use the materials for future projects. The balance including shipping and taxes (if applicable) will be due BEFORE we ship your cue and/or accessory to you.
Wood Stains, Wood Species, Exotic Material Disclaimer:
We do our best to represent an accurate picture of all of our products on gulyassycues.com. Do to image resolution, browser and monitor technology the colors and materials shown may be slightly darker or lighter than the actual product. Also, each species of wood has different grain patterns which also effects the color of the various wood stains we use. Please take this into consideration when purchasing a cue and please call us directly at 864-430-7797 if you have any questions or concerns.
Email Order confirmations are sent immediately following completed orders on our system. If you do not receive an email confirmation, please contact us and we will forward it to you. We advise that you review your order confirmation carefully to make sure that it accurately reflects your intended purchase. We cannot cancel orders once they are entered into processing. AOL subscribers may want to check their spam folders for such confirmations. You will receive a shipping notice once your order ships. Your tracking information is either uploaded into your account or provided in a separate email.
Canceling Your Order:
We advise that you review your order confirmation carefully to make sure that it accurately reflects your intended purchase. We cannot cancel orders once they are entered into processing.